This document provides insight into the operations at various Transportation Management Centers (TMCs) within the United States and Canada. One subject discussed in this document is the lessons…

One subject discussed in this study is that certain security implementations should be considered for TMCs based on location and internal operations. Levels of security varied widely – some sites in…

Effective procurement techniques are key to acquiring the right facility, systems, and services at a reasonable price. The following lessons outline and suggest various procurement methods to use…

The experiences described in the Metropolitan Transportation Management Center Concepts of Operation study provide insight into the operations at various Transportation Management Centers (TMCs)…

An important challenge that the TMCs noted was related to selecting staff training and documentation methods to match individual Transportation Management Center (TMC) needs. Implement sufficient…

One subject discussed based on these experiences is that map displays, computers, and software for transportation management centers (TMCs) should be selected based on minimizing cost and complexity…

Design factors that influence long-term control center operations and maintenance are very important. This lesson recommends addressing noise and disruptions to TMCs through effective anticipation…

One area discussed is the design factors that influence long-term control center operations and maintenance. One important design factor is based on considering individual TMC needs and traffic…

One important topic highlighted by these experiences is the use of contractors for TMC maintenance support. Recognize that contractors can be effectively used for TMC maintenance support. It is…