Benefits Goals: Customer Satisfaction

289 unique benefits found.

Joint deployment of scheduling software and Automatic Vehicle Location/Mobile Data Terminals (AVL/MDT) increased ridership and quality of service for two rural transit providers.
Date Posted: 06/30/2011 | Source Date:
Thirty percent of commuters would like to see an expansion of the Automated Parking Information System (APIS) that provides heavy-rail commuters with station parking availability information at en-route roadside locations.
Date Posted: 06/30/2011 | Source Date:
Survey data indicate the most popular reason commuters use smart parking is that a parking spot will be available when they need it.
Date Posted: 06/22/2011 | Source Date:
Conversion of HOV to HOT lanes decreases express bus travel time from 25 to 8 minutes, increases bus speeds from 18 to 55 mph, and increases reliability and ridership.
Date Posted: 06/15/2011 | Source Date:
An Arterial Service Patrol deployed during the re-construction of I-64 in St. Louis had a benefit-cost ratio of 8.3:1, lowered secondary crashes by 183 per year, and reduced annual congestion costs by $1,034,000.
Date Posted: 04/26/2011 | Source Date:
Changeable Message Signs in the Bay Area that displayed highway and transit trip times and departure times for the next train influenced 1.6 percent of motorists to switch to transit when the time savings was less than 15 minutes, and 7.9 percent of
Date Posted: 12/30/2010 | Source Date:
Integrated transit ITS technologies for a flexible-route transit service reduced the amount of time required to arrange passenger pick-up or drop-off off the fixed route from two days to two hours.
Date Posted: 12/30/2010 | Source Date:
Value pricing has been shown to increase revenue, reduce congestion by maximizing lane capacity and reduce travel time of highway transportation.
Date Posted: 08/31/2010 | Source Date:
Deploying advanced technologies and an integrated corridor management approach decreased congestion and improved traffic flow within an 8-mile corridor south of Twin Cities, Minneapolis encouraging 58% of motorists surveyed to use arterial streets fo
Date Posted: 07/06/2010 | Source Date:
Implementation of a two-way radio network with paratransit scheduling software provides better customer service, better scheduling, and more efficient staffing.
Date Posted: 06/09/2010 | Source Date:
ITS Deployment Evaluation

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