Benefits Goals: Customer Satisfaction

291 unique benefits found.

Survey Data from Automated Shuttle Pilot in North Carolina Showed Participant Safety Perceptions Improved by 20 Percentage Points After Riding.
Date Posted: 06/28/2026 | Source Date:
A Transit Signal Priority (TSP) Deployment along Salem, Oregon's Lancaster Drive Corridor Reduced Late Bus Arrivals by 20 Percent.
Date Posted: 04/24/2026 | Source Date:
Pilot Project Using Vehicle-to-Curb (V2C) Technologies Projected a 50 Percent Reduction in Unauthorized Vehicle Use at Commercial Vehicle Load Zones.
Date Posted: 03/30/2026 | Source Date:
Generative AI–Powered Road Weather Drive Assist System Received 88 Percent User Satisfaction for Ease of Use and Actionable Insights Based on Eight Users’ Feedback.
Date Posted: 02/26/2026 | Source Date:
Survey Study Found That Participants Had Overall Positive Perceptions of Advanced Driver Assistance Systems, With Over 90 Percent Considering It Useful.
Date Posted: 11/25/2025 | Source Date:
Indonesian Study Found Artificial Intelligence (AI) and Internet of Things (IoT)-Based Traffic Management System Resulted in a 15 Percent Improvement in Traffic Flow.
Date Posted: 11/24/2025 | Source Date:
Automated Shuttle Pilots at Yellowstone National Park and Wright Brothers National Memorial Achieved High Visitor Satisfaction Rates of 95.4 Percent and 91.9 Percent, Respectively
Date Posted: 11/03/2025 | Source Date:
Data Analysis Study Conducted in Texas Found That 64.8 Percent of the Respondents Were Strongly Likely to Use Shared Automated Vehicle Service
Date Posted: 10/29/2025 | Source Date:
Smart Intersection Pilot in College Station, Texas Achieved 99 Percent Accuracy Detecting Equipped Buses and Increased Pedestrian/Bicyclist Perception of Safety up to 88 Percent.
Date Posted: 09/25/2025 | Source Date:
Driving Simulator Study Conducted in Louisiana Found Time to Collision Increased by 15.1 Percent with Vehicle-to-Vehicle Warnings Compared to Base Scenario.
Date Posted: 05/30/2025 | Source Date:
ITS Deployment Evaluation

1200 New Jersey Avenue, SE
Washington, DC 20590

its.dot.gov

U.S. Department of Transportation Office of the Assistant Secretary for Research and Technology (OST-R)
 
 
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