Benefits Goals: Customer Satisfaction

311 unique benefits found.

Estimated Annual Benefits of Implementing the Drayage, Freight, and Logistics Exchange (DrayFLEX) Application, Designed to Optimize Truck Dispatch and Routing, in Los Angeles Ports are $1.1 Million.
Date Posted: 07/27/2026 | Source Date:
Deploying an Artificial Intelligence-based Decision Support System (AI-DSS) with Variable Speed Limits Led to a 14 Percent Reduction in Crashes on I-24 Corridor in Tennessee.
Date Posted: 07/27/2026 | Source Date:
Survey Data from Automated Shuttle Pilot in North Carolina Showed Participant Safety Perceptions Improved by 20 Percentage Points After Riding.
Date Posted: 06/28/2026 | Source Date:
A Transit Signal Priority (TSP) Deployment along Salem, Oregon's Lancaster Drive Corridor Reduced Late Bus Arrivals by 20 Percent.
Date Posted: 04/24/2026 | Source Date:
Generative AI–Powered Road Weather Drive Assist System Received 88 Percent User Satisfaction for Ease of Use and Actionable Insights Based on Eight Users’ Feedback.
Date Posted: 02/26/2026 | Source Date:
Survey Study Found That Participants Had Overall Positive Perceptions of Advanced Driver Assistance Systems, With Over 90 Percent Considering It Useful.
Date Posted: 11/25/2025 | Source Date:
Indonesian Study Found Artificial Intelligence (AI) and Internet of Things (IoT)-Based Traffic Management System Resulted in a 15 Percent Improvement in Traffic Flow.
Date Posted: 11/24/2025 | Source Date:
Automated Shuttle Pilots at Yellowstone National Park and Wright Brothers National Memorial Achieved High Visitor Satisfaction Rates of 95.4 Percent and 91.9 Percent, Respectively
Date Posted: 11/03/2025 | Source Date:
Data Analysis Study Conducted in Texas Found That 64.8 Percent of the Respondents Were Strongly Likely to Use Shared Automated Vehicle Service
Date Posted: 10/29/2025 | Source Date:
Smart Intersection Pilot in College Station, Texas Achieved 99 Percent Accuracy Detecting Equipped Buses and Increased Pedestrian/Bicyclist Perception of Safety up to 88 Percent.
Date Posted: 09/25/2025 | Source Date:
ITS Deployment Evaluation

1200 New Jersey Avenue, SE
Washington, DC 20590

its.dot.gov

U.S. Department of Transportation Office of the Assistant Secretary for Research and Technology (OST-R)
 
 
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