Benefits Goals: Customer Satisfaction

289 unique benefits found.

In Monroe County, New York, the closed-circuit television (CCTV) camera provided traffic operators the availability of visual information so they can examine real time incident conditions and provide a higher and more responsive quality of service to
Date Posted: 04/28/2009 | Source Date:
Surveys found that riders on Vancouver's 98 B-line Bus Rapid Transit (BRT) service, which implemented transit signal priority to improve schedule reliability, rated the service highly with regard to on-time performance and service reliability (an ave
Date Posted: 12/02/2008 | Source Date:
Survey responses from key professionals in five states indicate the following ITS technologies have the highest potential to benefit emergency transportation operations: interoperable radio communications, dynamic message signs, GPS and geographical
Date Posted: 11/17/2008 | Source Date:
Manufacturers, carriers, and airports that used a Web-based air cargo security and logistics tracking system felt it was easy to use, and were very satisfied with the system's performance with respect to business functions.
Date Posted: 11/04/2008 | Source Date:
Transit operators and dispatchers for the South Lake Tahoe Coordinated Transit System (CTS) are generally satisfied with the new system deployed and feel that it can provide good capabilities for future service expansion.
Date Posted: 10/29/2008 | Source Date:
Survey data collected from tractor trailer drivers with one to three years of experience driving with intelligent vehicle safety systems (IVSS) indicate that IVSS lowers their perceived workload by 14 to 21 percent over a range of driving conditions.
Date Posted: 09/23/2008 | Source Date:
In Minneapolis, Minnesota, survey data collected prior to the deployment of MnPASS Express Lanes (HOT lanes) on I-394 examined travelers' willingness-to-pay to avoid congestion.
Date Posted: 07/30/2008 | Source Date:
Two surveys asked motor carriers what the motivation was for safety technology installation. A clear majority of the respondents indicated that crash reduction (68%) and lower insurance rates (52%) were key benefits.
Date Posted: 05/28/2008 | Source Date:
In Los Angeles, California, the installation of a "second train coming" warning system at a light rail transit grade crossing reduced risky behavior of pedestrians and surveyed pedestrians felt that safety was improved.
Date Posted: 05/28/2008 | Source Date:
At the Baltimore/Washington International (BWI) airport, 81 percent of surveyed travelers agreed that the advanced parking management system made parking easier compared to other airports.
Date Posted: 05/26/2008 | Source Date:
ITS Deployment Evaluation

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