Monterey-Salinas Transit (MST) is one of the three major transit providers in Monterey Bay area. Currently, MST serves an area of approximately 280 square miles in Monterey County and Southern Santa Cruz County. MST provides service to the 352,000 residents of Monterey County with 36 fixed routes, plus trolleys and express routes. The TransitMaster system was implemented at MST in October 2002 as part of a $3.5 million MST Advanced Communication System (ACS) project. The TransitMaster system was installed to provide MST operations with computer-aided dispatch/ automatic vehicle location (CAD/AVL) and digital voice/data communications. The TransitMaster system is the system under evaluation in the report.
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