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Make aggressive use of marketing to increase call volume and improve cost efficiency of 511 services deployment.

Higher call volume leads to greater system efficiency of 511 systems because O&M costs can be distributed over many callers. Despite this fact, marketing and evaluation was the smallest cost…
Content type
Date Posted
07/19/2010

Implement infrastructure-based collision avoidance technology to mitigate risks at crash prone intersections.

This research project that was conducted to define and evaluate infrastructure-only Intersection Collision Avoidance System (ICAS) concepts, produced a number of important findings and lessons…
Content type
Date Posted
02/10/2010

Follow a rigorous financial approach for estimating the true costs & savings from outsourcing highway maintenance services.

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Consider the implications of choosing a Competetive Access Provider (CAP) for telecommunications services.

In the deregulated telecommunications environment, agencies have a much wider and more varied choice for telecommunications services. There are many firms, each offering different services, prices…
Content type
Date Posted
02/26/2007

Consider procurement and contracting issues for leased versus owned ITS telecommunications systems.

Procurement of either owned or leased telecommunications services is a critical part of an ITS implementation, as the telecommunications system enables the ITS infrastructure to operate in an…
Content type
Date Posted
02/26/2007

Assess what users want when developing a traffic information Web site.

The number and quality of traffic information Web sites has increased over time. The availability of additional real-time information as a result of the Real-time System Management Information…
Content type
Date Posted
12/08/2006

Use ITS Standards to achieve interchangeability and interoperability for Dynamic Message Signs.

ITS standards allow systems to talk to one another by supporting information exchange or data sharing. As ITS projects continue to be deployed, transportation agencies are recognizing the value that…
Content type
Date Posted
07/11/2006

Identify innovative solutions for deploying Information Stations that report real-time data for weather and traffic monitoring in the event of a hurricane.

Many coastal states have a need for near real-time traffic information to support traffic monitoring during a hurricane evacuation. Deploying traffic monitoring devices to collect this information…
Content type
Date Posted
10/27/2005

Anticipate the need for additional training during the initial post-deployment period to help ensure that system operators are familiar with all new features and procedures.

In the short time that the VSP-VDOT CAD integration has been in use at the Richmond STC, there have been two key observations made by the STC operators. First, the operators have been able to see and…
Content type
Date Posted
09/16/2005

Perform before-research to determine what customers want from 511 services and continue to evaluate the system after implementation.

For a 511 system to be successful, it has to provide information that is useful and beneficial to its customer, the traveling public. To be effective the implementer has to perform "before" research…
Content type
Date Posted
09/16/2005

Make sure 511 Systems are customer and market driven to help ensure they are utilized by travelers.

Successful 511 systems will be customer and market driven to help ensure they are utilized by travelers. A 511 service needs to be thought of as an evolving product designed to attract and retain…
Content type
Date Posted
09/16/2005

Utilize well-equipped safety service patrols to assist highway motorists after vehicle malfunctions or crashes, and to coordinate a safe and efficient response.

Anticipate last minute technical glitches when integrating computer aided dispatch (CAD) and transportation management center (TMC) systems and plan accordingly from the start of the project.

Anticipate last minute technical glitches. During the initial days of the systems deployment, several minor technical glitches surfaced that required cooperation between all parties to resolve. The…
Content type
Date Posted
09/16/2005