Benefits Goals: Customer Satisfaction

289 unique benefits found.

Final Evaluation Report for the Greater Yellowstone Regional Traveler and Weather Information System (GYRTWIS)
Date Posted: 01/01/2004 | Source Date:
In a mountainous area of Spokane, Washington, 94 percent of travelers surveyed indicated that a road weather information website made them better prepared to travel; 56 percent agreed the information helped them avoid travel delays.
Date Posted: 01/01/2004 | Source Date:
In a mountainous region of Spokane, Washington, about one-third of CVOs interviewed would consider changing routes based on the information provided on a road weather information website and highway advisory radio system; however, few could identify
Date Posted: 01/01/2004 | Source Date:
A survey of motorists in Copenhagen, Denmark, found that 80 percent of respondents were satisfied with variable speed limits and the traveler information posted on dynamic message signs.
Date Posted: 11/13/2003 | Source Date:
Seventy (70) percent of survey respondents in Great Britain thought that automated speed and red-light enforcement cameras were a useful way to reduce accidents and save lives.
Date Posted: 07/25/2003 | Source Date:
A survey of visitors to the Acadia National Park in Maine found that 74 percent of respondents who saw parking availability information agreed these technologies made it easier to get around.
Date Posted: 07/17/2003 | Source Date:
A survey of visitors to the Acadia National Park in Maine found that 80 percent of bus passengers who used electronic departure signs and 44 percent of bus passengers who experienced real time parking information reported it helped them decide to rid
Date Posted: 07/17/2003 | Source Date:
A survey of visitors to the Acadia National Park in Maine found that 90 percent of respondents who used the real-time bus departure signs and 84 percent of respondents who experienced the automated on-board next-stop message announcements agreed thes
Date Posted: 07/17/2003 | Source Date:
TMC staff in Pittsburgh, Pennsylvania found real-time traffic information useful and noted that it improved coverage for incident management.
Date Posted: 03/05/2003 | Source Date:
In 2000, a survey of Maryland motor carriers indicated that electronic data interchange and Internet technologies were valued more by carriers with large fleets (25 or more vehicles) that conduct business with state agencies.
Date Posted: 01/01/2003 | Source Date:
ITS Deployment Evaluation

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U.S. Department of Transportation Office of the Assistant Secretary for Research and Technology (OST-R)
 
 
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