Benefits Goals: Customer Satisfaction

289 unique benefits found.

In 2000, a survey of Maryland motor carriers asked them if electronic screening at mainline speeds would decrease unsafe and illegal carriers; approximately 32 percent agreed, 25 percent disagreed, and 42 percent were neutral; 24 percent were willing
Date Posted: 01/01/2003 | Source Date:
In Greenwood, Nebraska a survey of travelers indicated that 29 percent of drivers who remembered DMS messages at a work zone on I-80 thought the alternate route information provided was not useful; 23 percent thought the caution messages were not use
Date Posted: 01/01/2003 | Source Date:
Houston Smart Commuter
Date Posted: 10/28/2002 | Source Date:
In Chicago, A CTA survey of smartcard users found that features related to convenience, rail use, and speed were most liked by program participants; 21 percent rated convenience over the magnetic stripe card as their single favorite feature of the sy
Date Posted: 09/24/2002 | Source Date:
A survey of drivers in Glasgow, Scotland, found that 40 percent changed route due to DMS recommendations.
Date Posted: 09/10/2002 | Source Date:
A survey of drivers in Glasgow, Scotland, found that 59 percent of respondents thought that ramp metering was very helpful or fairly helpful.
Date Posted: 09/10/2002 | Source Date:
Most truck drivers who participated in an evaluation of CVISN technology felt that electronic screening saved them time but lacked a set of standards governing inspection selection; motor carriers were concerned with the cost-effectiveness of the tec
Date Posted: 08/14/2002 | Source Date:
CVO inspectors participating in CVISN focus groups felt that CVISN technology saved time, and improved the speed and accuracy of data reporting.
Date Posted: 08/14/2002 | Source Date:
In Minneapolis-St.Paul, an evaluation of the effectiveness of ramp meters on four test corridors showed that the number of commuters who supported a complete ramp meter shutdown declined significantly from 21 percent in 2000 to about 14 percent in 20
Date Posted: 07/08/2002 | Source Date:
In Texas, police who used remote camera/radar systems to enforce work zone speed limits noted improved safety to officers, but expressed some concern over effectiveness in identifying speeding vehicles.
Date Posted: 04/22/2002 | Source Date:
ITS Deployment Evaluation

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