All: Customer Satisfaction

Displaying 10 of 520 result(s).

Deploy ITS transit technologies including computer-aided dispatch (CAD) and automated vehicle location (AVL) to coordinate human transportation services across agencies, reduce costs, eliminate duplication, and increase quality of service.
Content Type: Lesson | Date Posted: 03/07/2011 | Source Date:
Integrated transit ITS technologies for a flexible-route transit service reduced the amount of time required to arrange passenger pick-up or drop-off off the fixed route from two days to two hours.
Content Type: Benefit | Date Posted: 12/30/2010 | Source Date:
Changeable Message Signs in the Bay Area that displayed highway and transit trip times and departure times for the next train influenced 1.6 percent of motorists to switch to transit when the time savings was less than 15 minutes, and 7.9 percent of
Content Type: Benefit | Date Posted: 12/30/2010 | Source Date:
When deploying ITS for transit service, perform a technology assessment during the planning phase, gather technology operator input, and designate a project manager with adequate decision-making authority.
Content Type: Lesson | Date Posted: 12/21/2010 | Source Date:
Enhance traffic flow in a regional, multi-state corridor by using vehicle probes to monitor real-time traffic conditions.
Content Type: Lesson | Date Posted: 09/16/2010 | Source Date:
Use vehicle probes to monitor traffic cost-effectively, manage incidents and queue ups proactively, reduce delays, and increase traveler satisfaction along a multi-state transportation corridor.
Content Type: Lesson | Date Posted: 09/16/2010 | Source Date:
To support statewide traveler information services, design and implement reliable interface software processes to capture incident data from the local and highway patrol police’s computer aided dispatch systems.
Content Type: Lesson | Date Posted: 09/09/2010 | Source Date:
Value pricing has been shown to increase revenue, reduce congestion by maximizing lane capacity and reduce travel time of highway transportation.
Content Type: Benefit | Date Posted: 08/31/2010 | Source Date:
Be flexible to use data from various sources, such as the highway police patrol’s incident data, user feedback, and monitoring stations, to develop a statewide traveler information system.
Content Type: Lesson | Date Posted: 08/30/2010 | Source Date:
Consider tolling as a tool for managing travel demand and increasing efficiency, as well as for generating revenue.
Content Type: Lesson | Date Posted: 08/19/2010 | Source Date:
ITS Deployment Evaluation

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U.S. Department of Transportation Office of the Assistant Secretary for Research and Technology (OST-R)
 
 
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