All: Customer Satisfaction

Displaying 10 of 520 result(s).

In rural Pennsylvania, demand-response service vehicles experienced a nine percent increase in overall on-time performance and over five percent decrease in non-revenue miles traveled.
Content Type: Benefit | Date Posted: 07/02/2011 | Source Date:
Forty-five percent reduction in complaints by paratransit riders, 50 percent less missed trips due to mechanical problems, and a new trip planning tool for fixed-route riders introduced as part of ITS deployment in Reno.
Content Type: Benefit | Date Posted: 07/02/2011 | Source Date:
Joint deployment of scheduling software and Automatic Vehicle Location/Mobile Data Terminals (AVL/MDT) increased ridership and quality of service for two rural transit providers.
Content Type: Benefit | Date Posted: 06/30/2011 | Source Date:
Thirty percent of commuters would like to see an expansion of the Automated Parking Information System (APIS) that provides heavy-rail commuters with station parking availability information at en-route roadside locations.
Content Type: Benefit | Date Posted: 06/30/2011 | Source Date:
Survey data indicate the most popular reason commuters use smart parking is that a parking spot will be available when they need it.
Content Type: Benefit | Date Posted: 06/22/2011 | Source Date:
Conversion of HOV to HOT lanes decreases express bus travel time from 25 to 8 minutes, increases bus speeds from 18 to 55 mph, and increases reliability and ridership.
Content Type: Benefit | Date Posted: 06/15/2011 | Source Date:
An Arterial Service Patrol deployed during the re-construction of I-64 in St. Louis had a benefit-cost ratio of 8.3:1, lowered secondary crashes by 183 per year, and reduced annual congestion costs by $1,034,000.
Content Type: Benefit | Date Posted: 04/26/2011 | Source Date:
Beware that modeling may not be a suitable substitute for before-after studies of ITS integration projects.
Content Type: Lesson | Date Posted: 03/31/2011 | Source Date:
Deploy ITS technologies including Computer Aided Dispatch (CAD) and Personal Digital Assistants (PDAs) for dispatchers and responders in traffic incident management.
Content Type: Lesson | Date Posted: 03/31/2011 | Source Date:
Participate in truckers' meetings to advertise new freight advanced traveler information systems, communicate changes in existing systems, and obtain feedback from stakeholders.
Content Type: Lesson | Date Posted: 03/23/2011 | Source Date:
ITS Deployment Evaluation

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U.S. Department of Transportation Office of the Assistant Secretary for Research and Technology (OST-R)
 
 
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