All: Customer Satisfaction

Displaying 10 of 520 result(s).

Consider procuring computer and network hardware independently when feasible and procure right-sized systems.
Content Type: Lesson | Date Posted: 01/04/2012 | Source Date:
Develop requirements using widely accepted standards, preferably the open source compatible ones if available, and review those requirements immediately before requesting proposals from contractors.
Content Type: Lesson | Date Posted: 12/22/2011 | Source Date:
Designate the agency project manager as the single point of contact with the contractor and evaluate track record of contractor’s project management.
Content Type: Lesson | Date Posted: 12/22/2011 | Source Date:
To avoid project implementation delays and unanticipated costs, perform a thorough review of the existing technologies during the planning phase of a comprehensive transit ITS deployment.
Content Type: Lesson | Date Posted: 12/21/2011 | Source Date:
Ensure that the management responsible for transit ITS planning is knowledgeable on agency’s labor contracts and how labor contracts affect effective utilization of ITS tools.
Content Type: Lesson | Date Posted: 12/21/2011 | Source Date:
Identify champions early to facilitate communications, project management, and staff ownership for successful deployment of a comprehensive transit ITS program.
Content Type: Lesson | Date Posted: 12/20/2011 | Source Date:
Simulated Rural Highway Driver Warning Systems (RHDWS) showed a potential reduction of critical events by 21 percent, a decrease of 71 percent for runoff-road crashes, and contributed to smoother driving on the curvy highway.
Content Type: Benefit | Date Posted: 12/18/2011 | Source Date:
For a comprehensive transit ITS deployment program, select an agency project manager with skills in planning, information technology, and communications.
Content Type: Lesson | Date Posted: 11/18/2011 | Source Date:
Establish contacts early and assure continued communications between planners and stakeholders to promote public and political acceptance of proposed pricing plans.
Content Type: Lesson | Date Posted: 11/10/2011 | Source Date:
Define clear goals for a comprehensive transit ITS deployment program and track the achievement of those goals to evaluate program's success.
Content Type: Lesson | Date Posted: 11/08/2011 | Source Date:
ITS Deployment Evaluation

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