Benefits Goals: Customer Satisfaction

305 unique benefits found.

In a pilot test, collision avoidance warning systems contributed to a large reduction in near-miss events, though bus driver acceptance was mixed.
Date Posted: 11/28/2017 | Source Date:
UbiGo, a mobility-as-a-service application in Gothenburg, Sweden improved attitudes towards multi-modal options and decreased use of private cars by 50 percent among pilot participants.
Date Posted: 10/30/2017 | Source Date:
In northern Japan, 80 percent of Snowstorm Visibility Information System users indicated they were likely to change their travel plans based on snowstorm information received
Date Posted: 09/29/2017 | Source Date:
Survey of HOT lane toll transponder holders found deployment of HOT lanes did not change carpooling habits of 66 percent of respondents; 65 percent of respondents who drove alone continued to do so.
Date Posted: 09/29/2017 | Source Date:
Bus rapid transit concepts deployed in New York City attracted new riders accounting for 18 percent of ridership; 61 percent of these riders were attracted to the improved features of the new service.
Date Posted: 07/31/2017 | Source Date:
Use of a Weather Responsive Traveler Information System in Michigan results in statewide decrease of user delay costs (UDC) of between 25 and 67 percent during National Weather Service Advisories and Warnings.
Date Posted: 07/31/2017 | Source Date:
Real-time digital transit information displays at trip planning decision points contributed to a five percent decrease in drive-alone commuters.
Date Posted: 05/23/2017 | Source Date:
HOT lane conversion improved travel times during peak periods and influenced 49 percent of new I-85 Xpress bus riders to start using transit.
Date Posted: 05/15/2017 | Source Date:
A mileage-based user fee study in Minnesota generated nearly $38,000 in simulated revenue over six months.
Date Posted: 02/27/2017 | Source Date:
Following a small-scale launch of a real-time transit information systen in Tampa, 64 percent of users reported spending less time waiting at the bus stop.
Date Posted: 02/14/2017 | Source Date:
ITS Deployment Evaluation

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