Benefits Goals: Customer Satisfaction

289 unique benefits found.

Arrival notification system reduces passenger wait time for paratransit services by 15 to 20 minutes.
Date Posted: 03/08/2018 | Source Date:
A prototype intelligent pedestrian traffic signal system tested at an intersection in Valladolid, Spain successfully reduced pedestrian wait times, resulting in a 23 percent reduction of pedestrian crowding at crosswalks.
Date Posted: 01/26/2018 | Source Date:
A prototype intelligent pedestrian traffic signal system tested at an intersection in Alcalá de Henares, Spain reduced serious pedestrian-vehicle conflicts by 20 percent.
Date Posted: 01/26/2018 | Source Date:
In a pilot test, collision avoidance warning systems contributed to a large reduction in near-miss events, though bus driver acceptance was mixed.
Date Posted: 11/28/2017 | Source Date:
UbiGo, a mobility-as-a-service application in Gothenburg, Sweden improved attitudes towards multi-modal options and decreased use of private cars by 50 percent among pilot participants.
Date Posted: 10/30/2017 | Source Date:
In northern Japan, 80 percent of Snowstorm Visibility Information System users indicated they were likely to change their travel plans based on snowstorm information received
Date Posted: 09/29/2017 | Source Date:
Survey of HOT lane toll transponder holders found deployment of HOT lanes did not change carpooling habits of 66 percent of respondents; 65 percent of respondents who drove alone continued to do so.
Date Posted: 09/29/2017 | Source Date:
Bus rapid transit concepts deployed in New York City attracted new riders accounting for 18 percent of ridership; 61 percent of these riders were attracted to the improved features of the new service.
Date Posted: 07/31/2017 | Source Date:
Use of a Weather Responsive Traveler Information System in Michigan results in statewide decrease of user delay costs (UDC) of between 25 and 67 percent during National Weather Service Advisories and Warnings.
Date Posted: 07/31/2017 | Source Date:
Real-time digital transit information displays at trip planning decision points contributed to a five percent decrease in drive-alone commuters.
Date Posted: 05/23/2017 | Source Date:
ITS Deployment Evaluation

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