All: Customer Satisfaction

Displaying 10 of 542 result(s).

In California, public support for variable tolling on SR91 was initially low, but after 18 months of operations; nearly 75 percent of the commuting public expressed approval of virtually all aspects of the Express Lanes program.
Content Type: Benefit | Date Posted: 05/22/2008 | Source Date:
In Central Florida, focus group participants involved in a smart card study using a single card for multiple payment applications indicated that the card provided convenience and improved their transportation experience.
Content Type: Benefit | Date Posted: 05/22/2008 | Source Date:
In North Carolina, a survey of local residents near the Smart Work Zone systems found that over 95 percent of motorists surveyed would support use of these systems in the future.
Content Type: Benefit | Date Posted: 04/29/2008 | Source Date:
In Salt Lake City, Utah, a transit Connection Protection system yielded a small, but not statistically significant, increase in the number of travelers satisfied with their travel experience; 87 percent compared to 85 percent.
Content Type: Benefit | Date Posted: 04/25/2008 | Source Date:
In Idaho, 80 percent of motorist surveyed who used Road-Weather Integrated Data System information as a traveler information resource indicated that the information they received made them better prepared for adverse weather.
Content Type: Benefit | Date Posted: 04/11/2008 | Source Date:
In Virginia, ADMS stakeholders (i.e., VDOT administrators, planners, and researchers) were pleased with the ability of the system to provide a variety of data, but wanted more information on traffic counts, turning movements, and work zones, as well
Content Type: Benefit | Date Posted: 04/11/2008 | Source Date:
Ensure users have easy access to 511 operators and tourism information.
Content Type: Lesson | Date Posted: 04/08/2008 | Source Date:
Collect high quality data with committed workers to help ensure reliable and consistent 511 services for tourism.
Content Type: Lesson | Date Posted: 04/08/2008 | Source Date:
In Oregon, approximately 90 percent of motorists surveyed indicated that they would slow down in response to messages displayed by an automated high wind warning system.
Content Type: Benefit | Date Posted: 03/13/2008 | Source Date:
Identify methods to distribute automated vehicle identification tags to improve market penetration when collecting arterial travel speed information.
Content Type: Lesson | Date Posted: 02/29/2008 | Source Date:
ITS Deployment Evaluation

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its.dot.gov

U.S. Department of Transportation Office of the Assistant Secretary for Research and Technology (OST-R)
 
 
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