All: Customer Satisfaction

Displaying 10 of 542 result(s).

Anticipate project delays and allocate sufficient time and funding to address key project variables.
Content Type: Lesson | Date Posted: 08/09/2008 | Source Date:
Plan for logistical and operational issues prior to project implementation.
Content Type: Lesson | Date Posted: 08/09/2008 | Source Date:
In Minneapolis, Minnesota, survey data collected prior to the deployment of MnPASS Express Lanes (HOT lanes) on I-394 examined travelers' willingness-to-pay to avoid congestion.
Content Type: Benefit | Date Posted: 07/30/2008 | Source Date:
Be aware of technology and training issues when pioneering new transit technologies.
Content Type: Lesson | Date Posted: 07/14/2008 | Source Date:
Two surveys asked motor carriers what the motivation was for safety technology installation. A clear majority of the respondents indicated that crash reduction (68%) and lower insurance rates (52%) were key benefits.
Content Type: Benefit | Date Posted: 05/28/2008 | Source Date:
In Los Angeles, California, the installation of a "second train coming" warning system at a light rail transit grade crossing reduced risky behavior of pedestrians and surveyed pedestrians felt that safety was improved.
Content Type: Benefit | Date Posted: 05/28/2008 | Source Date:
At the Baltimore/Washington International (BWI) airport, 81 percent of surveyed travelers agreed that the advanced parking management system made parking easier compared to other airports.
Content Type: Benefit | Date Posted: 05/26/2008 | Source Date:
Approximately 80 percent of the truck drivers surveyed indicated that collision warning systems made them more vigilant, helped them maintain a safer following distance, and increased their reaction time and awareness.
Content Type: Benefit | Date Posted: 05/23/2008 | Source Date:
In the Washington, D.C. region, SmarTrip cards used to pay both parking fees and subway fares were considered easy to use and were rated high for usefulness.
Content Type: Benefit | Date Posted: 05/22/2008 | Source Date:
The Washington, D.C. region Metrorail service required that SmarTrip cards be used to pay for parking at all Metrorail stations increasing the purchase of cards from 8,000 per month to 75,000 per month during the first two months.
Content Type: Benefit | Date Posted: 05/22/2008 | Source Date:
ITS Deployment Evaluation

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Washington, DC 20590

its.dot.gov

U.S. Department of Transportation Office of the Assistant Secretary for Research and Technology (OST-R)
 
 
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