All: Customer Satisfaction

Displaying 10 of 520 result(s).

Survey of HOT lane toll transponder holders found deployment of HOT lanes did not change carpooling habits of 66 percent of respondents; 65 percent of respondents who drove alone continued to do so.
Content Type: Benefit | Date Posted: 09/29/2017 | Source Date:
Marketing the benefits of roadway pricing strategies throughout the lifespan of a project can improve public perception of these projects.
Content Type: Lesson | Date Posted: 09/26/2017 | Source Date:
Separately deploying mileage-based user fee and in-vehicle safety alert functions helps ensure each technology has the best opportunity for user acceptance.
Content Type: Lesson | Date Posted: 09/26/2017 | Source Date:
Use of a Weather Responsive Traveler Information System in Michigan results in statewide decrease of user delay costs (UDC) of between 25 and 67 percent during National Weather Service Advisories and Warnings.
Content Type: Benefit | Date Posted: 07/31/2017 | Source Date:
Bus rapid transit concepts deployed in New York City attracted new riders accounting for 18 percent of ridership; 61 percent of these riders were attracted to the improved features of the new service.
Content Type: Benefit | Date Posted: 07/31/2017 | Source Date:
Real-time digital transit information displays at trip planning decision points contributed to a five percent decrease in drive-alone commuters.
Content Type: Benefit | Date Posted: 05/23/2017 | Source Date:
Continue to promote carpooling and transit services during an incremental deployment of Express Toll lanes.
Content Type: Lesson | Date Posted: 05/15/2017 | Source Date:
HOT lane conversion improved travel times during peak periods and influenced 49 percent of new I-85 Xpress bus riders to start using transit.
Content Type: Benefit | Date Posted: 05/15/2017 | Source Date:
When implementing congestion pricing, considerations must be made for the impact dynamic tolling will have on travel choice and behavior among a specific region and/or corridor’s travelers.
Content Type: Lesson | Date Posted: 02/27/2017 | Source Date:
Deploying advanced wayfinding technologies in transit agencies present communications, legal, institutional, and technical challenges
Content Type: Lesson | Date Posted: 02/27/2017 | Source Date:
ITS Deployment Evaluation

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