Lessons Learned Goals: Customer Satisfaction

231 unique lessons found.

Deploy ITS transit technologies including computer-aided dispatch (CAD) and automated vehicle location (AVL) to coordinate human transportation services across agencies, reduce costs, eliminate duplication, and increase quality of service.
Date Posted: 03/07/2011 | Source Date:
When deploying ITS for transit service, perform a technology assessment during the planning phase, gather technology operator input, and designate a project manager with adequate decision-making authority.
Date Posted: 12/21/2010 | Source Date:
Enhance traffic flow in a regional, multi-state corridor by using vehicle probes to monitor real-time traffic conditions.
Date Posted: 09/16/2010 | Source Date:
Use vehicle probes to monitor traffic cost-effectively, manage incidents and queue ups proactively, reduce delays, and increase traveler satisfaction along a multi-state transportation corridor.
Date Posted: 09/16/2010 | Source Date:
To support statewide traveler information services, design and implement reliable interface software processes to capture incident data from the local and highway patrol police’s computer aided dispatch systems.
Date Posted: 09/09/2010 | Source Date:
Be flexible to use data from various sources, such as the highway police patrol’s incident data, user feedback, and monitoring stations, to develop a statewide traveler information system.
Date Posted: 08/30/2010 | Source Date:
Consider tolling as a tool for managing travel demand and increasing efficiency, as well as for generating revenue.
Date Posted: 08/19/2010 | Source Date:
Make aggressive use of marketing to increase call volume and improve cost efficiency of 511 services deployment.
Date Posted: 07/19/2010 | Source Date:
Forge a partnership among the local public sector agencies managing transportation operations along a multi-jurisdictional corridor and the private sector for deployment and integration of ITS.
Date Posted: 07/09/2010 | Source Date:
Follow a modular approach when deploying complex projects in locations with a shortened construction season.
Date Posted: 07/08/2010 | Source Date:
ITS Deployment Evaluation

1200 New Jersey Avenue, SE
Washington, DC 20590

its.dot.gov

U.S. Department of Transportation Office of the Assistant Secretary for Research and Technology (OST-R)
 
 
Web Policies and Notices | Careers | FOIA | Privacy Policy | Information Quality | No FEAR Act Data | Ethics
| Office of Inspector General | OIG Hotline | BusinessUSA | USA.gov | White House