Comprehensive proposed transit ITS implementation proposes numerous operational efficiency and customer satisfaction benefits.

Extensive ITS implementation plan compiled for the Roaring Fork Transportation Authority proposes broad benefits.

Date Posted

12/08/2015

Aspen, Colorado, United States

Aspen, Colorado,

United States

Identifier

2015-B01004

ITS Deployment Plan

Summary Information

This plan outlines ITS strategies that may be implemented by the Roaring Fork Transportation Authority (Aspen, Colorado), based on an analysis including data from a consensus building meeting, interviews, and a needs assessment. Both benefits and costs of implementation are identified for technologies that may improve service and operations for the transit authority.

Benefits
The following ITS technologies were recommended to the Roaring Fork Transportation Authority, with their anticipated benefits listed in the adjacent column:

Recommended Technology	Benefits
Computer-Aided Dispatch (CAD); Automatic Vehicle Location (AVL); Mobile Data Terminal (MDT); Transfer Connection Protocol (TCP)	Reduced voice communication Ability to send messages to specific vehicles/groups of vehicles Ability to send text messages Decreased response time for incidents Increased safety and security Faster notification of Maintenance for necessary repairs Ability to locate vehicles on-site and off-site Reduced travel time Reduced fleet size Ability to provide mileage by route (for fueling data purposes)
Drivers’ Management	Accurate track of hours worked Easy creation of work assignments Easy and accurate computation of pay Allows for easy analysis of hours worked
Route and Schedule Adherence (RSA)	Improved on-time performance Supervisors can focus on other critical matters Reduced “bunching” of buses Increased customer convenience
Access to traffic closed circuit television (CCTV) images	Dispatches can better manage fleet Time that buses are in traffic congestion is minimized Improved on-time performance Reduced travel times Reduced fuel consumption
Transit Signal Priority (TSP)	Improved on-time performance Reduced “bunching” of buses Reduced running time Increased customer convenience
Scheduling software	Improved efficiency of staff Proven interface with CAD/AVL systems More functionalities
Advanced Traveler Information Systems/ATIS (bus locations on internet, email alerts, kiosks, DMSs)	Increased customer satisfaction and convenience Decreased number of calls, call wait time, and average call lengths to customer service Increased breadth and quality of customer information Increased ease of use of customer service Increased ridership
Advanced Traveler Information Systems/ATIS (Automated annunciator system)	Increased customer satisfaction and convenience Reduced driver requirements Increased breadth and quality of customer information Meet ADA requirements
In-vehicle access to internet and information	Increased customer satisfaction and convenience Increased ridership
Strobe light at bus shelters	Improved customer satisfaction Reduced customer delays Increased ridership Reduced hard braking
Automatic passenger counter (APC) system	More information for planning and scheduling More reliable and timely information for planning and scheduling Reduced driver requirements Improved travel times Improved schedules
Interface/access to data from other systems	Improved schedules More information for planning and scheduling Better and more timely information for planning and scheduling
On-board surveillance cameras	Increased sense of security for drivers and riders Reduced crime and vandalism Reduced insurance and litigation fees
Silent alarm/covert microphone	Improved safety and security for drivers and riders Reduced response time to incidents
CCTV at Park and Ride	Increased sense of security for riders and employees Reduced crime and vandalism
Ticket vending machines and internet sales	Increased customer satisfaction and convenience Increased ridership and revenues
Electronic payment system	Increased customer satisfaction and convenience Increased ridership and revenues Reduced travel time and stop delay Reduced abuse of transfer slips Reduced driver requirements