The extent of customer satisfaction represents an important indication of user benefits. A detailed customer service satisfaction survey of 98 B-Line users was conducted and the typical rider…
FINDINGS
After implementing traffic signal priority for a light-rail transit (LRT) line along an urban arterial in Toronto, system operators were able to remove one vehicle from service and maintain…
This report describes the deployment of a Bus Rapid Transit (BRT) system to enhance bus operations and improve customer service in the Greater Vancouver area of British Columbia, Canada. In August…