Benefits Goals: Customer Satisfaction

305 unique benefits found.

A Transit Collision Avoidance Warning System (CAWS) Tested in Virginia Improved the Overall Driving Performance of Bus Operators Through System Alerts; However, Results Were Mixed Regarding Operator Satisfaction and Their Perception of Safety Benefits.
Date Posted: 07/26/2022 | Source Date:
Driver Assist Systems to Support Bus-on-Shoulder Operations Yielded 66 Percent Improvement in Customer Satisfaction with Mixed Results in Route Performance and Safety.
Date Posted: 07/18/2022 | Source Date:
After the Implementation of a Microtransit Service in Dallas-Fort Worth, a 57 Percent Increase in Customer Satisfaction Was Found in Access to Bus Stops, Transit Centers, and Light Rail Stations.
Date Posted: 06/30/2022 | Source Date:
Driver Simulator Study Showed 12.9 Percent Increase in Vehicle Speeds and 30.1 Percent Decrease in Headway Distances for A Two-truck Platoon After Automated Truck Platooning Training.
Date Posted: 05/28/2022 | Source Date:
NYC Connected Vehicle Pilot Found That 83 Percent of Participants Felt Safer When Using the Mobile Pedestrian Crossing App Compared to Not Using It.
Date Posted: 05/28/2022 | Source Date:
Deployment of an Active Traffic Management System with a Dynamic Shoulder Lane in Michigan Reduced Crashes by 17 Percent and Yielded a Benefit-Cost Ratio of Up to 3.01.
Date Posted: 05/25/2022 | Source Date:
Ninety-four (94) Percent of Automated Shuttle Pilot Project Riders Surveyed in Utah Felt Safe During Fully Automated Shuttle Operations.
Date Posted: 04/29/2022 | Source Date:
Pilot Study in Maryland Finds Automated Parking Technology Allowing Vehicles to Park as Close as 10 Centimeters to Adjacent Vehicles Can Lead to a Possible Parking Capacity Expansion of up to 20 Percent.
Date Posted: 03/29/2022 | Source Date:
Ridehailing Study Finds that Reduced Ride-Alone Trips Resulting from a $1 Per Trip Increase Would Save More Than 3.5 Billion Vehicle Miles Annually in the 15 Markets Investigated.
Date Posted: 02/23/2022 | Source Date:
An Automated Vehicle Mobility Service Pilot in Greater Phoenix Found that Users' Safety Perception of the Service Improved By 26 Percent Over the Duration of the Pilot.
Date Posted: 01/24/2022 | Source Date:
ITS Deployment Evaluation

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