Demand-Responsive Transit Pilot in Amsterdam Reduced Passenger Kilometers Traveled by 89 Percent Leading to Reduced User Costs.
Before-After Study Conducted for Amsterdam’s Demand-Responsive Transit Pilot in Low-Density Areas.
Amsterdam, Netherlands
Impacts of replacing a fixed public transport line by a demand responsive transport system: Case study of a rural area in Amsterdam
Summary Information
Demand-responsive transport (DRT) has attracted growing attention, supported by the increasing use of smartphones and the expansion of urban areas. This study conducted an empirical before-and-after analysis of Mokumflex, a 12-month DRT pilot program that replaced conventional bus services in low-density areas of Amsterdam between December 2017 and December 2018. The evaluation was based on a set of indicators including travel distances, ridership, costs, and public perception.
METHODOLOGY
This study used diverse data sources to consolidate the metrics used in the comparisons, including displacing information, request and drop-off times, request and drop-off stops, user's opinion, the ID of the car allocated for each displacement and scrambled client's ID, for the whole duration of the pilot program. The dataset also included the demands for the regular bus lines via smartcard data.
FINDINGS
- Results showed that passenger kilometers traveled were reduced by 89 percent with the pilot implementation of the DRT system, decreasing from 1,252.8 km (approx. 778.7 miles) per day to 136.6 km (approx. 84.9 miles) per day. The system also received a good user perception, with almost 94 percent of the “on-time” trips being evaluated as “very satisfying” or “satisfying”.
