All: Customer Satisfaction

Displaying 10 of 520 result(s).

Deployment experiences document the importance of traveler information and list top sources of traveler information.
Content Type: Benefit | Date Posted: 01/19/2007 | Source Date:
Customer satisfaction with 511 ranged from 68 to 92 percent in four deployments studied.
Content Type: Benefit | Date Posted: 01/19/2007 | Source Date:
Arterial information allows travelers to make more informed decisions.
Content Type: Benefit | Date Posted: 01/19/2007 | Source Date:
The Illinois DOT staff reported a high level of satisfaction with the automated traffic control system deployed during the reconstruction of Interstate 55.
Content Type: Benefit | Date Posted: 01/19/2007 | Source Date:
Consider deploying ITS in a work zone to improve traffic safety and mobility during construction.
Content Type: Lesson | Date Posted: 01/18/2007 | Source Date:
Carefully consider the overall design and content of the 511 customer survey questions.
Content Type: Lesson | Date Posted: 01/10/2007 | Source Date:
Adhere to the proposed standard evaluation approach in order to facilitate high response rates and to collect reliable data on 511 implementation.
Content Type: Lesson | Date Posted: 01/10/2007 | Source Date:
Employ a proactive approach for building public awareness of the project requiring a work zone and deliver accurate information to the public.
Content Type: Lesson | Date Posted: 01/03/2007 | Source Date:
Focus on usability when designing traffic information Web sites.
Content Type: Lesson | Date Posted: 12/13/2006 | Source Date:
Prepare traveler information Web sites for high usage under emergency or disaster conditions.
Content Type: Lesson | Date Posted: 12/13/2006 | Source Date:
ITS Deployment Evaluation

1200 New Jersey Avenue, SE
Washington, DC 20590

its.dot.gov

U.S. Department of Transportation Office of the Assistant Secretary for Research and Technology (OST-R)
 
 
Web Policies and Notices | Careers | FOIA | Privacy Policy | Information Quality | No FEAR Act Data | Ethics
| Office of Inspector General | OIG Hotline | BusinessUSA | USA.gov | White House