Pierce Transit’s Limited Access Connections (LAC) project provides first/last mile services within a transit agency service area via rideshare partners. The project initially included a wide array of rideshare partners, but eventually the service was narrowed for most users to access free trips through one transportation network company (TNC). Pierce Transit collected data for 8,827 trips from 330 unique users over a 19-month pilot period from May 2018 to December 2019. A user survey, including questions on trip making using LAC, was developed in June 2019 and distributed via email with a sample size of 222. The results from the study give stakeholders insight on lessons learned from the project pilot.
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