City
State
Country
Geo Type
Latitude
34.27
Longitude
-119.26
Ventura, California, United States
Content that references this location
Ensure customer acceptance of new technology.
Ensure customer acceptance of new technology. The following techniques can help:
Implementation of new technology requires a comprehensive and effective marketing strategy using broadcast and…
Content type
Date Posted
09/16/2005
Taxonomy (ARC-IT)
Transit Fare Collection Management (PT04)
Geolocation links
Establish a champion and open communication among stakeholders to help enable regional smart card programs.
Enable regional smart card programs by encouraging regular and open communication among all stakeholders and finding a champion.
The Smart Passport demonstration project was a risky endeavor for the…
Content type
Date Posted
09/16/2005
Taxonomy (ARC-IT)
Transit Fare Collection Management (PT04)
Geolocation links
Ensure that staff resources and leadership capabilities are commensurate with the scope and complexity of the project, and will be in place from the beginning of the project.
Smart Passport did not have sufficient staff to manage the project. No consideration was given to hiring a project manager, data processor, or transactions specialist in the project-planning phase.…
Content type
Date Posted
09/16/2005
Geolocation links
Establish technical requirements during the planning stages of the project and monitor on-going performance of those requirements.
The transit operators participated in the demonstration project primarily to obtain better transit data. They faced many technical challenges in achieving this goal. The following technical…
Content type
Date Posted
09/16/2005
Geolocation links
Make system maintenance response time and local presence a priority when selecting a systems integrator.
Work with a systems integrator with a local presence.
The systems integrator (Echelon) for this project was located approximately 100 miles from the demonstration site. The operators reported that…
Content type
Date Posted
09/16/2005
Geolocation links
Establish a pricing structure for the new fare media that makes them competitive with other available fare media.
During the Smart Passport program, each transit agency continued to set its own fare policy while offering both the existing monthly pass and the stored value Smart Passport passes. Unfortunately,…
Content type
Date Posted
09/16/2005
Taxonomy (ARC-IT)
Transit Fare Collection Management (PT04)
Geolocation links
Deployment experiences document the importance of traveler information and list top sources of traveler information.
In Seattle, the following evaluation data were highlighted:
1) Top Sources of Traveler Information (percent of trips where information was consulted).
En-route radio (56 percent).
Pre-trip radio…
Content type
Date Posted
01/19/2007
Taxonomy (ARC-IT)
Traffic Information Dissemination (TM06),
Integrated Decision Support and Demand Management (TM09),
Transit Traveler Information (PT08),
Transit Pedestrian Indication (PT11),
Personnel Device Maintenance (SU13),
Personalized Traveler Information (TI02),
Trip Planning and Payment (TI04)
