Mauch, M., Chung, K., Ahn, S., & Skabardonis, A.
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The Bay Area Incident Response System (BAIRS) is a computerized incident management tool that was implemented in June 2003 by Caltrans District 4 in San Francisco to improve incident management capabilities. BAIRS uses a real-time web-based set of databases integrated into Geographic Information System (GIS) software to identify the location of an incident and the location and availability of Caltrans maintenance supervisors, workers, and equipment. These real-time updates on information allows dispatchers to quickly mobilize the personnel and resources closest to an incident to reduce costly transit times and begin clearing incidents faster.

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California PATH
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Evaluation of the Bay Area Incident Response System (BAIRS)
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