Mark R. Carter, et. al.
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In March 2002, a report titled "Effects of Catastrophic Events on Transportation System Management and Operations, the Pentagon and the National Capital Region, September 11, 2001 Findings" documented the actions taken by transportation agencies in response to the terrorist attack on the Pentagon in Arlington, Virginia (VA) on September 11, 2001. The report described the impacts of catastrophic events on the transportation system facilities and services. The findings were a result of the creation of a detailed chronology of events in the National Capital Region (NCR), a literature search, and interviews of key personnel involved in transportation operations decision-making following the attack.

The September 11, 2001 terrorist attack on the Pentagon resulted in substantial, immediate, and adverse impacts on transportation, and influenced the longer-term operation of transportation facilities and services in the region. The crisis revealed important information about the response of the transportation system to a major crisis and the ability of the transportation operating agencies, along with their public safety and emergency management partners, to respond effectively to the crisis. The report emphasized the transportation aspects of this catastrophic event and lessons learned that could be incorporated into future emergency response planning.

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Effects of Catastrophic Events on Transportation System Management and Operations: The Pentagon and the National Capitol Region - September 11, 2001
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