National Cooperative Highway Research Program Project (520 Sharing Information between Public Safety and Transportation Agencies for Traffic Incident Management ) was completed in 2004 and provides a number of case studies detailing the experiences of nine traffic incident management programs located across the country. The project was initiated to provide lessons learned to agencies considering deploying incident management systems.
The overall purpose of the study was to assist transportation and public safety agencies in better understanding the role each plays in the management of traffic incidents on the highway system. The document contains specific information for each location and also provides guidance to agencies seeking to establish a traffic incident management program or improve an existing program.
(Our website has many links to other organizations. While we offer these electronic linkages for your convenience in accessing transportation-related information, please be aware that when you exit our website, the privacy and accessibility policies stated on our website may not be the same as that on other websites.)