A report published by the Virginia Department of Transportation analyzed Commercial Vehicle Operations (CVO) to review traveler information technologies and practices in the state, to understand CVO community information needs, document data availability to support a CVO information system, and to recommend a framework for a comprehensive statewide CVO information system and develop recommendations for improvements to existing systems in Virginia.

To perform this analysis, the team surveyed truck drivers, interviewed carriers and other public and private stakeholders, and reviewed other states' truck traveler information initiatives. The report found that the traveler information already provided by VDOT received positive ratings. However, the researchers also concluded that the private sector is participating in most roles that had previously been the sole responsibility of VDOT, such as collecting and presenting data. As such, the recommendations they issued emphasized VDOT's potential as a data provider and facilitator to maximize the impact of other parties' data tools. Real-time information was indicated to be a significant priority from truck drivers and carriers.