This report contains the evaluation results for three projects undertaken during the Metropolitan Model Deployment Initiative in Phoenix, Arizona (collectively known as AZTech). Investigators noted that Phoenix does not generally experience the severe levels of congestion common in some other metropolitan areas; this could be a contributing factor to the minimal benefit achieved by some of the implemented systems. The authors particularly noted that the freeway system provides numerous alternate routes for avoiding incidents that might occur on a traveler’s intended route. Evaluation efforts determined customer satisfaction with two Advanced Traveler Information Systems (ATIS) deployed during the project and the impacts of coordinated signal control on delay, safety, and the environment.
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