E-scooters are a shared mobility service that has emerged in recent years, initially without government permits or regulation. In response to the disruption, the city of Portland, Oregon created the E-Scooter Pilot Program under the Portland Bureau of Transportation (PBOT) to work with the startups managing scooter systems to ensure that its development could remain in line with Portland's overall vision and policy values. The pilot was designed to assess whether e-scooters served as a viable way of meeting the city's transportation needs, and sought to gauge its effectiveness at reducing traffic congestion, avoiding injuries from scooter use, expanding transportation access for underserved communities, and reducing air pollution. To measure these goals, PBOT instituted data-sharing requirements with the companies operating within the city, requiring them to provide data on real-time availability, trip origins and destinations, and safety information. This information was supplemented with a rider survey, a citywide poll, focus groups, an online complaint form used to track violations, and community and stakeholder input. The pilot lasted 120 days and involved more than 700,000 e-scooter trips.
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