The Utah Department of Transportation contracted for several reports on the development, deployment, and operation of ITS in the Salt Lake City Region. CommuterLink is a network of traffic sensors, closed-circuit television, variable message signs, highway advisory radio, freeway ramp meters, internet information site, and other traffic-management and traveler information services, all of which are integrated into a Traffic Operations Center. CommuterLink’s purpose was to provide advanced transportation management and traveler information capabilities in the Salt Lake City area. The 2002 Winter Olympic Games in Salt Lake City added new functional requirements and a firm deadline for deployment.
This case study was performed to examine UDOT’s procurement and deployment efforts related to ITS in the region. UDOT followed a unique approach to contracting this deployment. The case study provides an overview of the successes and lessons learned related to configuration management, software selection, the system environment, staff and management roles in the development process, and meeting heavy system demand. This report presents findings from the ITS "Case Study" which primarily focused on deployment efforts before the 2002 Winter Olympic Games. A companion document, the Olympics “Event Study,” assesses how the CommuterLink system was used during the Olympic Games.
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