Lesson Background HTML
In July 2001, the Federal Communications Commission (FCC) designated 511 as the national traveler information number, and as of 2007, twenty-eight 511 services across the country are operational. The 511 Deployment Coalition, led by the American Association of State Highway Transportation Officials (AASHTO), in close cooperation with the American Public Transit Association (APTA), the Intelligent Transportation Society of America (ITS America), and the U.S. Department of Transportation (DOT), seeks to facilitate the deployment of 511 nationally using a bottom-up approach that is guided by information sharing and a cooperative dialogue. In support of its mission, the 511 Deployment Coalition provides deployers with resources on how to develop, launch, publicize, maintain and evaluate their 511 service.
As part of this effort, the 511 Deployment Coalition has prepared the current report to explore the implications of Voice Internet Protocol (VoIP) and wireless fidelity (Wi-Fi) for 511. The report describes the problems associated with 511 VoIP call routing and provides several recommendations for how 511 deployers can address this issue in the short run, as the Deployment Coalition continues to work toward a long term solution.
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