Source References

Items that reference source, Intelligent Transportation Systems at the 2002 Salt Lake City Olympic Games: Traffic Management and Traveler Information Case Study

Lesson

Create a strong System Manager role to focus accountability and clarify roles and responsibilities with multiple contractors.
Standardize the system framework.
Involve agency staff in the software development process by co-locating them with the development team.
Define your agency's expectations of a new system and a robust set of system requirements and then choose the software that meets your requirements.
Execute thorough configuration management from the start of an ITS project to help prioritize implementation activities.