A lesson learned is the knowledge gained through experience or study. It is a reflection on what was done right, what one would do differently, and how one could be more effective in the future.
An ITS stakeholder experience of what worked and what did not work in the procurement of traffic management systems software is a valid candidate for the Lessons Learned Knowledge Resource.
Each lesson captured in the ITS Lessons Learned Knowledge Resource is described in a concise format. A lesson description is included items such as a lesson title in the form of a recommendation, a summary of major outcomes, context description, and identifying information such as date, location, source, and contact.