Over the past several years, the occurrence of major disasters, from weather events to post-9/11 threats of terrorism have highlighted the need for effective communication with the public regarding disaster-related travel. This concept of operations document, which is part of a study on "Communicating with the Public Using ATIS during Disasters," provides a high level system overview of who, what, when, where, why, and how agencies and data need to interact and operate to deliver appropriate and necessary traveler information to the public using ATIS devices and mechanisms. This document provides assistance and guidance to regions and individual agencies as they develop traveler information systems, with a specific focus on information dissemination during disasters.
A workshop was convened with a panel of subject matter experts on disaster information dissemination, including individuals from transportation, transit, regional planning organizations, police, fire, emergency management, and private sector traveler information providers. The panel provided their perspectives on operational roles and responsibilities and information flows leading to effective information delivery, and provided feedback on the problems, needs and issues they experience when responding to disasters. Based on these insights, recommendations were developed for enhancing ties between emergency response and the application of ATIS assets.
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