The cost to design and implement a mobile transit fare payment ticketing system for a medium sized city was estimated at $34.2 million.

A San Diego Metropolitan Transit System (MTS) procurement report.

Made Public Date
04/17/2020

145

San Diego
California
United States
Identifier
2020-00450
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Summary Information

In December of 2018, the San Diego Metropolitan Transit System procured a new fare payment system in order to update its existing system, which had been procured in 2003. It found that its fare collection system was reaching the end of its "useful life" requiring constant maintenance and upgrading.

The new system, which is still in the process of being implemented, emphasizes mobile ticketing and will be account-based, allowing users flexibility in payment media. The fare system will also institute fare-capping, which automatically determines the most efficient fare product for a usage profile and ensures that travelers are not led to accidentally overspend. MTS also expressed an intent to expand payment media to include contactless bank cards.

Capital Costs
 

Item
Amount ($)
Program and Contract Management
1,803,997
System Software and Design
3,516,294
Equipment
15,491,013
Testing
679,845
Installation
1,549,938
Training and Manuals
184,332
Total Capital Costs
23.2 million


Operating Costs

 

 

Item
Amount ($)
Operations and Maintenance
8,374,420
System Hosting
2,629,896
Total Operating Costs
11.0 million


Total Costs

 

 

 

 

Item
Amount ($)
Total Capital Costs
23,225,418
Total Operating Costs
11,004,316
Exceptions and Alternatives
70,070
Total Cost for Base Period
34.2 million

 

 

System Cost

Mobile transit fare payment system: $34.2 million.

System Cost Subsystem