The cost to replace a computer aided dispatch and automatic vehicle locator (CAD/AVL) system to support a fleet of 200 vehicles was estimated at $9.8 million.

A capital improvement plan for Hillsborough County, Florida.

Made Public Date


United States

Summary Information

The Hillsborough Area Regional Transit Authority (HART) of Florida included several ITS deployments as part of its FY2020 Capital Improvements Plan. The first item was a replacement of the Computer Aided Dispatch (CAD) and Automatic Vehicle Locator (AVL) system that was installed on the agency’s fleet of approximately 200 buses. The original CAD/AVL system had been installed in 2007, and was growing obsolete, as it was becoming increasingly difficult to find replacement parts and meet cybersecurity and customer service goals. Thus, it was being completely replaced.

The estimated overall cost was approximately $9.8 million, broken down by year as follows:

FY2020: $2,458,540
FY2021: $7,375,619

TOTAL: $9,834,159

System Cost

AVL/CAD system (200 Vehicles): $9.8 million.