After the Implementation of a Microtransit Service in Frisco and Plano, Texas, a 57 Percent Increase in Customer Satisfaction Was Found in Access to Bus Stops, Transit Centers, and Light Rail Stations. METHODOLOGY Performance metric themes used to evaluate the performance of the DART MOD Sandbox Demonstration services include FMLM access, response time, travel time, fare, customer… Content type Benefit Date Posted 06/30/2022 Taxonomy (ARC-IT) Dynamic Transit Operations (PT03) Geolocation links Frisco, Texas | Plano, Texas, United States