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Plan carefully and test technologies rigurously prior to deployment when seeking support for ITS deployments on public transit.

The SmartBus Project demonstrates how ITS can improve the function of transit agencies when it is accompanied by careful planning and rigorous testing prior to deployment. The importance of these…
Content type
Date Posted
02/09/2016

Develop a long-term ITS vision and use systems engineering processes to successfully manage ITS deployments.

Before the start of the SmartBus project in 2003, the Chattanooga Area Regional Transportation Authority (CARTA) was not a heavy user of ITS technologies. The agency had computerized systems to…
Content type
Date Posted
12/07/2010

Ensure proper sequencing of ITS deployments with careful consideration to dependencies among projects and utilize a data warehouse to lessen complexity in ITS integration.

The Chattanooga Area Regional Transportation Authority's (CARTA) SmartBus ITS program offers valuable guidance on sequencing projects and using data warehouse for implementing ITS at a mid-size…
Content type
Date Posted
11/17/2010

Consider developing a data warehouse early on to simplify the integration of subsequent ITS deployments and to efficiently manage operations of interdependent applications.

A data warehouse facilitates deployment and integration of various ITS technologies so that system-wide data across the agency can be processed efficiently and effectively to monitor and manage…
Content type
Date Posted
11/08/2010

Reach out to a broad range of stakeholders and deploy early the projects that demonstrate easy-to-see benefits to build momentum for agency’s ITS program.

The Chattanooga Area Regional Transportation Authority's (CARTA) SmartBus ITS program offers valuable guidance on stakeholder outreach for implementing ITS at a mid-size transit agency. CARTA…
Content type
Date Posted
10/30/2010

Consider using virtual servers and ensure that all applications use a single database engine in order to reduce time and human capital required to maintain the additional IT infrastructure warranted for ITS.

The Chattanooga Area Regional Transportation Authority's (CARTA) SmartBus ITS program offers valuable guidance on information technology (IT) resource management while implementing ITS at a mid-size…
Content type
Date Posted
10/30/2010

Commit to testing the new systems thoroughly, develop an acceptance matrix to document status of testing, and perform verification and validation before introducing them to support agency’s transportation operations.

The Chattanooga Area Regional Transportation Authority's (CARTA) SmartBus ITS program offers valuable guidance on performing the testing, verification, and validation of new technological systems…
Content type
Date Posted
10/21/2010

Develop long-term vision and goals for agency’s ITS program and ensure timely completion of long lead-time activities to support future ITS initiatives.

The Chattanooga Area Regional Transportation Authority's (CARTA) SmartBus ITS program offers valuable guidance on the utility of crafting vision and goals and developing a systems overview or…
Content type
Date Posted
10/20/2010

Data archive warehousing pays for itself in less than 1.4 years and scheduling software saves almost four weeks per year for operations planners.

MethodologyResearchers used data from the data archives and interviews with CARTA staff and administration in order to assess the impact that the technologies had on performing daily functions such…
Content type
Date Posted
07/26/2011

Two thirds of bus tracking website users said they used transit more frequently because of the availability of real-time information.

MethodologyResearchers used data from the data archives and interviews with CARTA staff and administration in order to assess the impact that the technologies had on performing daily functions such…
Content type
Date Posted
07/26/2011

In Chattanooga, Tennessee, fixed-route scheduling software improved operations by saving approximately 60 hours per week in operator labor, resulting in a savings of approximately $62,000 per year.

CARTA implemented new fixed-route scheduling software in April of 2006, and will be integrating this software with the CAD/AVL system once in place in 2009.Interviews with CARTA’s Director of…
Content type
Date Posted
06/11/2009

Operating costs for Tennessee DOT’s HELP program were $6.5 million for FY 2005-06.

Content references source material no longer available at its original location.
The Tennessee DOT (TDOT) HELP program began in July 1999 for the purpose of reducing traffic congestion, improving safety, and assisting motorists in distress. HELP is a component of TDOT's…
Content type
Made Public Date
01/31/2007
Taxonomy (ARC-IT) Roadway Service Patrols (PS08)

Operating costs for Tennessee DOT’s HELP program were $5.6 million for FY 2004-05.

The Tennessee DOT (TDOT) HELP program began in 1999 for the purpose of reducing traffic congestion, improving safety, and assisting motorists in distress. HELP is a component of TDOT's intelligent…
Content type
Made Public Date
04/06/2006
Taxonomy (ARC-IT) Roadway Service Patrols (PS08)

In Chattanooga, Tennessee a transit signal priority system with 27 buses and 10 intersections was installed for $250,000.

Content references source material no longer available at its original location.
The Chattanooga Area Regional Transportation Authority (CARTA) installed a new transit signal priority system to improve on-time performance for buses operating in a heavy retail area of Hamilton…
Content type
Made Public Date
09/30/2003
Taxonomy (ARC-IT) Transit Signal Priority (PT09)