A Survey in California Studied Those Aged 55 and Older Opinions on Ride-Hailing.
California, United States
Will Ride-Hailing Enhance Mobility for Older Adults? A California Survey
Summary Information
Ride-hailing services offer a potential mobility option for aging populations who risk social and economic isolation if they cannot drive for health or financial reasons. A survey-based study was conducted by Mineta Transportation Institute to explore in detail the potential of ride-hailing to meet the travel needs of California adults 65 and older. An online survey was administered from June 19 - September 9, 2019. A total of 2,917 California adults aged 55 and older responded to the survey (note that this age range was chosen to include current adults 65 years of age and older, plus individuals who will move into this age group in the coming decade).
The main approach of the study was to explore whether older Californians who have access to the internet used ride-hailing and how comfortable they were with ride-hailing service features. Respondents were also asked whether they would value potential new ride-hailing service features designed to improve safety, accessibility, and payment options, and what reasons they saw to use ride-hailing.
Methodology Quota sampling was used to ensure a sample that closely represented the California population of adults 55 years of age and older in terms of basic socio-demographic characteristics. The survey results can be generalized to the 86 percent of Californians over 55 who indicated that had access to the internet. Findings
|