Benefits Goals: Customer Satisfaction

278 unique benefits found.

Survey Study in Florida Found Mobile Transit App Cut Ticket Purchase Time for 75 Percent of Riders and Fare Collection Time for 68 Percent of Bus Operators.
Date Posted: 03/31/2024 | Source Date:
Drivers Who Read Dynamic Message Signs in Las Vegas with Accurate Congestion Information Were 2.9 Times More Likely to Use a Freeway Detour.
Date Posted: 03/29/2024 | Source Date:
Field Driving Study in India Showed Statistically Significant, Up to 64.3 Percent Reduction in Lane Departure Warnings Across All Age Groups with Active Lane Departure Assistance.
Date Posted: 02/29/2024 | Source Date:
User Survey Showed Dockless Bicycle Sharing Increased the Proportion of Commuting Cyclists Trips by Nine Percentage Points and Non-Commuting Cyclist Trips by 11.5 Percentage Points in Shanghai, China.
Date Posted: 02/29/2024 | Source Date:
Australian Study on Cooperative ITS Technologies Showed a Four to Nine Percentage Point Increase in Technology Usefulness Rating, Based on User Questionnaires Comparing Control and Treatment Groups.
Date Posted: 12/18/2023 | Source Date:
Survey Results from a Fully Automated Shuttle Service in Gainesville, FL with 42 Participants with Disabilities Showed an Increase in Automated Vehicle Acceptance After Riders Experienced the Technology.
Date Posted: 11/29/2023 | Source Date:
Evaluation of the Paratransit On-Demand Pilot Serving Pinellas County in Florida Showed that the Average Number of Trips per Individual Increased by 57 Percent Over the First Six Months.
Date Posted: 10/30/2023 | Source Date:
Evaluation of Dallas Area's On-Demand Microtransit Shuttle Service Mobile App Revealed a 33 Percent Increase in 'Excellent' or 'Good' Ratings for Transit Accessibility Among Passengers with Disabilities.
Date Posted: 10/30/2023 | Source Date:
Mobility Platform Pilot Program Deployed in Phoenix Found 74 Percent of Users Reported Improved Access to Public Transportation.
Date Posted: 10/24/2023 | Source Date:
Field Study on Adaptive Cruise Control Found That Nearly 80 Percent of Drivers Were Consistently Comfortable with the Gap It Provided Across Speeds, with a Minor Drop in Comfort Around 45 MPH.
Date Posted: 09/29/2023 | Source Date:
ITS Deployment Evaluation

INTELLIGENT TRANSPORTATION SYSTEMS JOINT PROGRAM OFFICE

1200 New Jersey Avenue, SE
Washington, DC 20590

its.dot.gov

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Commercial Vehicle Operations

Data Management

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Parking Management

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U.S. Department of Transportation Office of the Assistant Secretary for Research and Technology (OST-R)
 
 
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