To evaluate whether e-scooters can provide a sustainable, safe, and equitable transportation method for residents, the City of Chicago hosted a 5-month shared E-Scooter Pilot Program from June 15, 2019, to October 15, 2019. The objective was to analyze the performance of e-scooters in conjunction with riders’ characteristics and behaviors. For the Pilot Program, ten companies were permitted to operate 250 e-scooters each within a specified area on the northwest and west sides of the city.
The City of Chicago collected data by conducting an online survey that garnered 12,446 respondents. From the ten companies, 821,615 e-scooter trips were reported, and 407,296 trips were used to assess e-scooter use over the pilot period. The following are the lessons learned from the pilot program and the survey.
Accessibility, Parking, and Impacts on Public Transportation
Enforcement, Operations, Data Limitations
Educating the Public, Employment Opportunities, and Technological Needs