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Costs given are operating costs for the winter weather information program, using data collected during the winter of 2004 to 2005. not sure if this is helpful to someone evaluating ITS investment. The goal of this project was to determine the benefits and costs associated with outputs from the weather operations program, specifically in the context of winter maintenance, so costs used in the analysis were labor and materials costs (not ITS related costs). This approach was chosen because it was "analytically desirable" since the costs associated with winter maintenance operations are "well documented but the costs associated with other program customers, and more specifically how those costs may be affected by the weather operations program," In other words costs of ITS components "are more difficult to define...since they spread over several divisions within the agency."