Foster Champions and Organize Stakeholders when initiating an effort to consider ICM for a regional corridor.
Lessons from the ICM Implementation Guide
Made Public Date


United States

Integrated Corridor Management: Implementation Guide and Lessons Learned


The Integrated Corridor Management: Implementation Guide and Lessons Learned document is intended for use by adopters of integrated corridor management (ICM) approaches and strategies to address congestion and travel time reliability issues within specific travel corridors. It introduces the topic of ICM and identifies the type of information system, known as the integrated corridor management system (ICMS), used to support transportation network managers and operators in applying ICM.

The U.S. DOT partnered with eight transportation agencies in large metropolitan areas, referred to as "Pioneer Sites," to research effective means of implementing ICM approaches in their major travel corridors. The guide discusses lessons learned that arose during the U.S. Department of Transportation’s (U.S. DOT’s) research initiative.

Lessons Learned

As a corridor is being considered for ICM, it is important that all agencies affecting the operation and maintenance of all networks are invited and participate in the planning of the ICM. The roles and level of involvement may differ, but to be most effective, the ICM Team should consider all transportation resources (those affecting supply and demand).This broad stakeholder list should include all of the agencies that are involved in transportation planning, operations, and management as well as groups that use the transportation system (e.g., fleet operators) or impact its operation (e.g., special event venue owner/operators).

The following are key lessons learned when initiating an effort to consider ICM for a regional corridor.

  • Include all potential stakeholders. When initiating an effort to consider ICM for a regional corridor, look to include all potential stakeholders early in the process. Some agencies and organizations may choose not to participate, but all should be invited.
  • Encourage broad participation of stakeholders. Let potential stakeholders decide what their involvement will be as the process moves forward, but encourage as broad a participation as possible. Even if agencies or organizations choose not to participate at the start, keep them informed about the decisions being made. Initially reluctant partners can prove to be strong participants later on.
  • Involve executive leaders. Involve executive leaders in facilitating the multi-agency partnerships vital to the long-term success of ICM. Their support is essential and it is particularly valuable if one (or more) of those executive leaders becomes a champion for ICM.
  • Obtain planner and modeler input early in the process. Involve transportation planners and modelers, along with the transportation operations personnel, early in the process. Transportation planners and modelers can provide input into the performance measures selected and can help the team understand how best to track system performance against the established goals.
System Engineering Elements