In fiscal year 2008/2009, the Miami-Dade Traffic Incident Management (TIM) Team reduced the average roadway clearance time by 11 percent from the previous year.
Miami-Dade reduction in incident clearance time.
Made Public Date


Monroe County: Florida,
United States


Miami-Dade County: Florida,
United States

FDOT District Six ITS ANNUAL REPORT (Fiscal Year 2008/2009)

Summary Information

The 2008/2009 Florida Department of Transportation (FDOT) District Six Annual Report focuses on a variety of ITS deployments, TMC operations, Traffic Incident Management (TIM) activities, Advanced Traveler Information Systems (ATIS), and IT/ITS Maintenance activities. One important area is the SunGuide Transportation Management Center (TMC). This TMC houses the FDOT Operations staff who monitor and manage traffic, disseminate information and dispatch incident management resources 24 hours per day, 7 days per week (24/7). In the event of a traffic incident, such as a crash or a hazardous materials spill, the operators coordinate with emergency responders and the Road Rangers to provide the necessary emergency and rescue services to clear the incident as quickly and safely as possible. This coordination is enhanced by the co-location of the Miami-Dade Expressway Authority TMC Operations staff and the Florida Highway Patrol (FHP) Troop "E" dispatch in the TMC. The SunGuide TMC in District Six works closely with other control centers within the region sharing video images, Road Rangers, data, and other real-time information to provide a seamless approach to regional traffic management. The TMC also provided control room space for the 511 service provider that disseminated travel information to the public throughout the Southeast Florida region this fiscal year.

The TMC led a multi-agency effort to develop and implement successful incident management strategies to facilitate the clearance of incidents in and adjacent to the express lanes.

  • With 130 incidents occurring in the express lanes from opening to June 30, 2009, the express lanes were only closed for 0.75 percent of the time.
  • Express Lanes Operators monitor and manage 95 Express with CCTV and the Express Lane Watcher application. Overall, 95 Express has been a great success for the Department, and has received positive feedback from the press and the public.

The Traffic Incident Management Team (TIM) has had continued success by reducing the average time to clear blocked lanes down to an average of 32 minutes, which is the equivalent of an 11 percent reduction in comparison to last fiscal year (1), and by 36 percent from the baseline of 50 minutes.

(1) Rivera, D., Santana, R. (2009) FDOT District Six ITS Annual Report (Fiscal Year2007/2008), Florida DOT District Six, Miami, Florida.

Deployment Locations