By using state-of-the-art ITS tools and resources, the SMART SunGuide TMC staff of 15 operators and supervisors coordinate with the FDOT Road Rangers, Road Watchers, Florida Highway Patrol and other TMC partners to verify incident and congestion locations. This information is then used to post the appropriate messages on Dynamic Message Signs (DMS), the 511 Interactive Voice Response Advanced Traveler Information Service (ATIS) and website (www.511SouthFlorida.com), the SMART SunGuide web site (www.smartsunguide.com), email and text alerts. As part of the South Florida ITS Coalition, information is also shared between the FDOT District 6 SunGuide TMC, FDOT District 4 Palm Beach County Interim Traffic Management System (ITMS), and Florida’s Turnpike Enterprise TMC in Pompano Beach.
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