Utilize well-equipped safety service patrols to assist highway motorists after vehicle malfunctions or crashes, and to coordinate a safe and efficient response.
- Safety service patrols keep affected motorists safe after incidents, minimize the disruption of incidents to other traffic and prevent secondary incidents, and maximize traffic flow. They also coordinate the necessary response.
- Safety service patrols are a cost-effective component of a traffic management system, providing tremendous savings with a relatively low investment.
- Safety service patrols help stranded motorists and earn taxpayer satisfaction, garnering letters and telephone calls of praise for the state DOT.
- Outfitting these patrols with ITS tools such as automatic vehicle location devices, global positioning system receivers, cell phones, lighted arrow boards, and mobile variable message signs allows them to reach trouble spots more quickly and then manage traffic better and coordinate the response more effectively.
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