A URL clicked from the previous page at is broken. This page avoids a broken link error while preserving the original link for investigation and possible remediation.

Defunct URL: https://www.mckinsey.com/~/media/mckinsey/industries/travel%20transport%20and%20logistics/our%20insights/how%20customer%20demands%20are%20reshaping%20last%20mile%20delivery/parcel_delivery_the_future_of_last_mile.ashx