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Survey Study in Florida Found Mobile Transit App Cut Ticket Purchase Time for 75 Percent of Riders and Fare Collection Time for 68 Percent of Bus Operators.

METHODOLOGY The researchers in this study developed a series of hypotheses for evaluating the potential benefits of mobile fare payment technologies: H1: Mobile fare payment users increase the…
Content type
Benefit
Date Posted
03/31/2024
Taxonomy (ARC-IT) Transit Fare Collection Management (PT04)
Geolocation links
Tallahassee, Florida, United States

The Estimated Cost To Upgrade New York City’s Fare Collection System Was $640 Million Dollars.

The Metropolitan Transportation Authority (MTA) in New York City is undertaking an ambitious project to upgrade its fare collection system called One Metro New York (OMNY). The OMNY system deploys…
Content type
System Cost
Made Public Date
09/16/2021
Taxonomy (ARC-IT) Integrated Multi-Modal Electronic Payment (TI05), Transit Fare Collection Management (PT04)
Geolocation links
New York, United States

Contactless Payment System Along With Associated Contract Restructuring Found To Reduce Cost of Fare Collection From 15 Percent of Revenue to Nine Percent of Revenue.

Transport for London (TfL), that transit authority that runs the public transport system in London, United Kingdom was one of the first transit systems to launch a contactless payment system. TfL…
Content type
Benefit
Date Posted
09/16/2021
Taxonomy (ARC-IT) Transit Fare Collection Management (PT04)
Geolocation links
London, England

Adoption of Digital Contactless Fare Payment System Was Estimated To Reduce Fare Collection and Provisioning Costs by $4.4 Million.

Washington Metropolitan Transit Authority (WMATA) recently installed open-loop fare payment systems which integrate Apple and Google pay into the fare payment system. Overall, WMATA estimates that…
Content type
Benefit
Date Posted
09/16/2021
Taxonomy (ARC-IT) Integrated Multi-Modal Electronic Payment (TI05), Transit Fare Collection Management (PT04)
Geolocation links
Washington, District of Columbia, United States

Establish People-Centered "Living Labs" To Accelerate the Implementation of Smart City and Community Solutions.

The report presents several best practices for SC&C technology implementation, detailed below. Set clear goals. Becoming a smart city or community is not a goal but a means to an end.…
Content type
Lesson
Date Posted
08/03/2021
Taxonomy (ARC-IT) Parking Space Management (PM01), Smart Park and Ride System (PM02), Regional Parking Management (PM04), Parking Reservations (PM05), Loading Zone Management (PM06), Integrated Decision Support and Demand Management (TM09), Regional Traffic Management (TM07), Transit Pedestrian Indication (PT11), Dynamic Roadway Warning (TM12), Vulnerable Road User Safety (VS12), Parking Electronic Payment (PM03), Transit Fare Collection Management (PT04), Transit Fixed-Route Operations (PT02)
Geolocation links
Nationwide, United States

Recruit Twice the Number of Participants Needed to Ensure Statistically Viable Sample Size When A Study Is Implemented Over Time.

Different lessons learned were observed during project planning, technical development, data collection, user engagement and technical expertise, as summarized below: Recruit twice the number of…
Content type
Lesson
Date Posted
06/22/2021
Taxonomy (ARC-IT) Transit Pedestrian Indication (PT11), Dynamic Roadway Warning (TM12), Vulnerable Road User Safety (VS12), Transit Fare Collection Management (PT04), Transit Traveler Information (PT08), Personalized Traveler Information (TI02), Integrated Decision Support and Demand Management (TM09)
Geolocation links
Phoenix, Arizona, United States   |   Phoenix, Arizona, United States

Federal Transit Administration research offers ideas on how to overcome common challenges for transit agencies looking into implementing integrated payment systems.

The assessment identified major challenges faced by agencies seeking to update their service and offered recommendations to meet them: Fare Simplification. Many transit agencies have had their…
Content type
Lesson
Date Posted
03/25/2020
Taxonomy (ARC-IT) Transit Fare Collection Management (PT04)
Geolocation links
Nationwide, United States
ITS Deployment Evaluation

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U.S. Department of Transportation Office of the Assistant Secretary for Research and Technology (OST-R)
 
 
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