Knowledge Resources

Engage political champions to keep controversial High-Occupancy Toll (HOT) lane projects on track.
Experience with the variable pricing projects in Los Angeles (Interim Results)

Establish contacts early and assure continued communications between planners and stakeholders to promote public and political acceptance of proposed pricing plans.
Experience with road pricing projects around the globe

Grow regional road pricing policies from individual projects and develop modeling tools that reflect a wide range of impacts.
Experience in four metropolitan areas

Identify functional boundaries and needs for cross jurisdictional control required to implement adaptive signal control and transit signal priority systems.
Smart Corridor experience in Atlanta, Georgia

Tailor the standard systems engineering process model to suit an agency’s ITS deployment scale and needs.
Chattanooga Area Regional Transportation Authority's experience in deploying transit ITS

Reach out to a broad range of stakeholders and deploy early the projects that demonstrate easy-to-see benefits to build momentum for agency’s ITS program.
Chattanooga Area Regional Transportation Authority's experience in deploying transit ITS

Assure public acceptance prior to implementation of electronic congestion pricing solutions.
International experience with congestion pricing

Consider deploying ITS in a work zone to improve traffic safety and mobility during construction.
Arkansas' experience using ITS in work zones.

Use Analysis, Modeling, and Simulation (AMS) to identify gaps, determine constraints, and invest in the best combination of Integrated Corridor Management (ICM) strategies.
Experience with the AMS framework on the ICM Test Corridor, San Francisco.

Package road value-pricing strategies with technology upgrades and conduct extensive outreach that involves champions, stakeholders, and the general public.
Experience nationwide with FHWA's congestion and value pricing pilot programs.

Beware that modeling may not be a suitable substitute for before-after studies of ITS integration projects.
Experience from Minnesota's Traveler Information Guidance and Emergency Routing (TIGER) Project.

Involve end users and regional stakeholders, follow agency protocol for software development and release, and gain upper management support when designing and developing an Integrated Incident Management System.
Experience with the deployment of an Integrated Incident Management System in New York City

Facilitate integration of CVISN by establishing cooperative relationship among stakeholders and promoting incentives to improve mobile communications and enhance enforcement.
Nationwide experience of CVISN Managers

Identify key design issues in the deployment of advanced parking management systems (APMS).
Experience from APMS deployment sites.

Examine route-specific opportunities and constraints, and assess corridor market potential for transit services prior to implementing BRT running way improvements.
National experience developing BRT

Consider the impact of different technical and design factors when making cost estimates for advanced parking management systems (APMS).
Experience from APMS deployment sites.

Ensure public familiarity with animal detection systems by displaying signs so that they are easily understood and by providing basic system information prior to deployment.
Montana and Pennsylvania’s experience with deploying animal detection systems.

Build a strong partnership between transportation and public safety agencies, and establish clear operational rules from the start.
An experience operating a CAD-TMC (Computer-Aided Dispatch - Traffic Management Center) in Washington State.

Understand the issues, strategies and trade-offs that motivate agencies to join in a regional partnership and provide appropriate support.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Plan for greater time and project complexity than expected.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Consider a consensus organizational model to help assure support and participation of partners in a regional fare card project.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Consider the value of implementing a limited fare pass system initially to serve as an interim experience base for a comprehensive region-wide electronic fare card system.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Adopt best practices for integrating emergency information into Transportation Management Center (TMC) operations to improve performance and increase public mobility, safety and security.
Experience from 38 TMCs across the country.

Invest in research and development for emergency integration.
Experience from 38 TMCs across the country.

Extend the application of emergency integration best practices to further improve emergency operations.
Experience from 38 TMCs across the country.

Integrate weather information into Transportation Management Center (TMC) operations to enhance the ability of operators to manage traffic in a more responsive and effective way during weather events.
Experience from 38 TMCs across the country.

Establish a centralized database for all winter maintenance-related weather information.
An Idaho Transportation Department experience in Road-Weather Information System integration.

Exercise careful planning in preparation for issuing an RFP to help mitigate cost, schedule, and performance risks.
The Riverside Transit Agency experience with the methods of award and terms and conditions used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Consider issuing separate awards for specific project components when procuring divergent technologies, equipment, or services.
The Riverside Transit Agency experience with the methods used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Identify a single agency to be responsible for maintenance of an emergency vehicle preemption system.
The experience of multiple agencies with emergency vehicle preemption systems.

Install an electronic transit card system to enhance rural transit agency performance and coordinate human service transportation between agencies to achieve more efficient services.
New Mexico's experience with the implementation of Intelligent Coordinated Transit Smart Card Technology

Integrate with the state and National Intelligent Transportation System (ITS) Architecture and develop systems using open standards and established guidelines.
The experience of several states in the implementation of ITS to rural transit.

Use transit intelligent transportation systems (ITS) technologies in rural areas to save agency staff time and create a more user-friendly system.
The experience of several states in the implementation of ITS to rural transit.

Develop partnerships with state and local agencies to help successfully implement intelligent transportation systems (ITS) in rural transit.
The experience of several states in the implementation of ITS to rural transit.

Provide drivers with sufficient managed lane information that can be easily disseminated and understood.
A guidance provided by the Texas Transportation Institute on providing user information in managed lanes facilities.

Adhere to recommendations of the National ITS Architecture for the archived ITS data user service (ADUS) and develop a regional partnership of transportation agencies for the successful implementation of an ITS data archive.
Experience gained from the inauguration of the Portland Regional Transportation Archive Listing (PORTAL).

Evaluate administrative and support staffing needs to close gaps in ITS operational support.
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Establish a clear leader and command structure when working on a major, interagency project.
Boston, Massachusetts’s experience with transportation planning for special events.

Develop a unified approach for a statewide intelligent transportation systems (ITS) deployment policy.
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Take advantage of special events opportunities to inspire interagency cooperation and deployment of advanced transportation management technologies.
Boston, Massachusetts' experience with transportation planning for special events.

Deploy ITS technologies including Computer Aided Dispatch (CAD) and Personal Digital Assistants (PDAs) for dispatchers and responders in traffic incident management.
Experience from the Florida Highway Patrol

Recognize the value of inter-agency partnerships when implementing ITS projects.
A Colorado DOT experience in deploying a large multi-jurisdictional ITS project

Address data privacy and security concerns early to facilitate the preparation of formal data sharing agreements.
A synthesis of nationwide experiences with data sharing.

Incorporate operational performance measures in strategic and long-range plans.
A Washington State DOT experience in linking performance measurement to strategic planning.

Engage in comprehensive planning and coordination of managed lanes projects.
The experience of managed lanes projects in California, Texas and New Jersey.

Implement compatible Electronic Toll Collection systems in every state.
A retrospective of what's been learned since the first ITS Strategic Plan developed in 1992.

Assure success by involving all the relevant state agencies and the motor carrier industry early in the CVISN development process.
A State of Connecticut experience with CVISN deployment.

Maintain frequent and open communications with other states and the federal government when developing and deploying new, complex ITS technologies.
A State of Washington experience with CVISN deployment.

Recognize potential institutional issues when deploying an ITS system.
TriMet’s experience with the deployment of Transit Tracker in Portland Oregon.

Use a regional approach for traffic signal systems operations to realize cost efficiencies.
The City of Minneapolis Department of Public Works' experience.

Consider co-locating transportation and public safety professionals to improve interagency cooperation for traffic incident management.
Minnesota DOTs experience with co-location of incident management partners.

Allocate adequate staff time for planning and management oversight to monitor progress and address issues.
Montana Department of Transportation's experience in human resource and personnel management during implementation of the statewide 511 traveler information system.

Identify innovative solutions for deploying Information Stations that report real-time data for weather and traffic monitoring in the event of a hurricane.
Experience from nine transportation management projects on hurricane evacuation preparedness.

Consider using incentives to encourage the participation of private sector freight operators.
The Port Authority of New York and New Jersey's experience in developing the FIRST system and gaining participation from industry stakeholders in the system's operation.

Use a bi-national stakeholder forum to help apply ITS technology at an international border crossing.
A public-private partnership experience in deploying a bi-national electronic truck border crossing system at the Washington /British Columbia border.

Monitor emerging security requirements and legislation that may impact commercial vehicle business processes.
The IMTC ITS CVO – Border Crossing Deployment stakeholders experience with changes in security policies in Washington State and British Columbia.

Use an interoperable transponder to assure maximum benefits to both the private and public sector.
The Washington State and British Columbia experience in using transponders as part of the IMTC ITS CVO – Border Crossing Deployment.

Recognize that interoperability is becoming an important issue in achieving the vision of a nationwide 511 system.
A national experience with the development and deployment of 511 Systems.

Improve management and operational procedures during a natural disaster by extending and supporting communication systems and networks.
A Texas Department of Transportation (TxDOT) experience with Tropical Storm Allison's effect on the Houston Metropolitan Transportation system.

Recognize that institutional and organizational issues will require considerable attention throughout the ITS project deployment process.
Five rural transit agencies' experiences in applying ITS to rural transit.

Utilize standard highway project management procedures and tools to successfully implement HOT lane projects.
Texas and California's experience with deploying High Occupancy Toll lanes.

Create a successful public-private agency partnership based on good communications, flexibility, and minimal impact to partners' customers to deploy new technology.
A Washington State experience with testing of electronic container door seals through a freight supply chain.

Address critical issues early in the ITS work zone management system development and deployment processes, and allow sufficient start-up time.
The experiences of four state DOTs using ITS in work zones.

Foster cooperation among stakeholders when building institutional integration for ITS deployment.
Nationwide experience with institutional integration for a Regional ITS Architecture.

Use the National ITS Architecture's User Services and User Service Objectives to reduce the effort required for planning and streamline the process of developing a regional ITS vision.
National experience developing regional ITS visions.

Create multi-modal ITS plans focusing on needs and update them frequently, balancing process and projects and considering communication and coordination while ensuring that adequate resources are dedicated to implementation.
National experience with ITS strategic planning at the overview level.

Use the systems goal/objectives as the initial source of desired system functionality and then use concepts in the National ITS Architecture to develop appropriate ITS projects.
National experience identifying desired ITS functionalities and developing projects to perform them.

Identify regional needs from the bottom up and ensure that specific rural needs are not neglected in state/regional ITS strategic plans.
National experience with performing regional inventories and defining needs for ITS strategic plans.

Take advantage of FHWA's investment in the National ITS Architecture, training, and technical assistance to minimize the effort required to develop a Regional ITS Architecture.
National experience developing Regional ITS Architectures.

Make use of the National ITS Architecture's Market Packages and associate them with identified needs to streamline the decision-making process for regional ITS plans.
National experience using Market Packages to create regional ITS plans.

Get stakeholders involved in the process to increase the chances for successfully implementing a Wireless Enhanced 9-1-1 system.
Experience from the New York State Wireless Enhanced 9-1-1 Project

Consider seven key planning requirements of an effective ITS Program.
Experience from a case study of the Virginia Department of Transportation's I-81 ITS Program.

Plan for system redundancies to ensure appropriate incident response activities and continuity of operations during emergency situations.
The National Capital Region's experiences in emergency response after September 11, 2001.

Partner with neighboring agencies, either formally or informally, to address institutional challenges and benefit from cross-jurisdictional traffic signal coordination.
The experience of five regions with cross-jurisdictional signal timing.

Identify and then become familiar with available ITS technologies to be able to assess which ones are suitable and affordable for the organization.
Nationwide experience with assisting transit system managers in deploying ITS.

Use a three level approach to identify the needs of the transit system: assess, analyze, and predict.
Nationwide experience with assisting transit system managers in deploying ITS.

Be aware that ITS deployment contracting is complex and may be subject to changes in technologies and market forces.
Virginia DOT's experience with delays in contracting for the Hampton Roads Advanced Traveler Information System deployment

Cooperate with organizations representing different operating philosophies, priorities, budgets, and constituents to integrate ITS.
San Antonio's experience with the integration of freeway and arterial management systems.

Coordinate across jurisdictions/regions and share resources to reduce future costs and delays.
Major metropolitan areas' experiences with formalized incident management programs.

Use an appropriate procurement mechanism to support the implementation of multiple advanced traveler information technologies.
Institutional lessons from a partnership to implement emerging ITS technologies in the Seattle metropolitan area.

Involve the private sector in the implementation of multiple advanced traveler information technologies.
Institutional lessons from a partnership to implement emerging ITS technologies in the Seattle metropolitan area.

Develop a regional ITS Architecture and a telecommunications ITS architecture as part of a needs assessment for developing the most appropriate telecommunications solution.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Develop written policies that delimit the use and distribution of data.
A national experience with resolving the issues regarding the collection, distribution, and retention of transportation data.

Use the National ITS Architecture to streamline the development of an integrated framework for deploying effective and interoperable ITS.
California, Colorado, Montana, New York and Washington’s experiences with using the National ITS Architecture.

Define roles and responsibilities clearly in a public/private project to reduce delays.
Institutional lessons from a test of a wide-area network to communicate traffic conditions in the Seattle area.